Enea AdaptiveMobile Security is the market leading provider of security software to the communications provider industry globally, including some of the largest carriers, service providers and communications platforms (CPaaS), protecting over 2 billion subscribers worldwide.
We provide filtering security platforms to secure a range of messaging and signaling communications. These solutions combine components deployed in live traffic networks and components deployed on cloud platforms.
The Professional Services team is responsible for the delivery and implementation of Enea AdaptiveMobile Security’s customer solutions.
As a Senior Solutions Architect, your role is to participate in and lead customer delivery projects.
Solution delivery involves all aspects of technical implementation including – design, installation & configuration, network integration, acceptance testing, go-live and training.
You will be expected to apply technical knowledge and general skills to solve complex design and implementation problems.
The ideal candidate can combine technical hands-on implementation work with the soft skills needed to engage with and delight our customers and other stakeholders.
Projects typically include:
- Infrastructure
The physical, virtual and cloud infrastructure required to run the filter
- Traffic
The acquisition of the traffic to be filtered
- Filtering
Definition and configuration of filtering logic and rules
- Reporting
Streaming data about traffic and filter results for analysis and reporting
Technologies used include:
Responsibilities/Tasks
Key Competencies
What we can offer you:
Support Engineer
Enea AdaptiveMobile Security is hiring! As cybersecurity threats and use of mobile communications continue to grow, we are on a mission to ensure that networks and traffic are protected and optimized. We support more than 100 of the world’s largest mobile operators and 4.5 billion subscribers every day, and we are challenging traditional vendors with our innovative best of breed software to make the most of 5G. And now you could be part of it!
Role Overview
The successful candidate will be part of the Support Engineer team reporting to our Customer Support Head, helping to drive innovation and Planning.
The Support team is responsible for 24/7 customer support, delivery and initiate technical communications within the Technical Support Team to share best practices and provide the best solutions to the Customers.
As a Support Engineer, your role is to participate in customer support projects and collaboration with different teams to provide the customer solutions of Enea Adaptive Mobile Security.
You will be expected to apply technical knowledge and skills to solve complex problems and provides solutions which are highly innovative.
The Ideal candidate should be a quick learner, self-motivated, enthusiastic, and curious to learn new technologies, and can combine technical hands-on Customer Support work with the soft skills needed to engage with our customers and other stakeholders. They must be technically adept as per the skills outlined below and having business analysis; communication and customer presentation skills will be considered a plus. A candidate with onsite customer software implementation experience is highly sought after.
Ideally, the candidate should hold a computer science, engineering, or other related degree.
An ideal candidate must have a good attitude, a desire to learn and gain experience and a willingness to travel is essential. Must be fluent in English.
Core role responsibilities:
Preferred experience and knowledge:
What we can offer you:
A few final details